Order, Payment, Shipping, Return information

  • Once order is confirmed and paid, the order confirmation letter will be sent to your email provided.
  • Payment can be made by Credit card, Paypal or direct bank transfer. If chosing direct bank transfer, our bank information will be shown at the bottom of the ordering page. Please quote your order number as a refernece number when bank transfer. Once fund is cleared, products will be picked and deliver to your door.
  • The order is normally picked next day and will be shipped the following day. Our couier normally dispatch the products within 2 ~ 3 days to Metro areas, and longer for regional areas. For detail for shipping information including rates and delivery time, please refer to ourĀ shipping information page.
  • Our courier does not deliver to PO box. Please provide an address for dropping of the parcel.
  • We will provide tracking link for all deliveries. Customer will be able to track their product arriving time.
  • If product received was incorrect, please send us an email and provide a photo shot within 7 days. We will organise for return and re-delivery as soon as the information is confirmed.